HX X11
HX X11
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 SpeedSome models come with a speed limit of 25 km/h. This speed limit can be easily removed by following the instructions in the video below.
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 Speed limiterSome models come with a speed limit of 25 km/h. This speed limit can be easily removed by following the instructions in the video below.
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 Remove speed limiterHere you will find an instructional video showing how to remove the 25 km/h speed limit and unlock the electric vehicle to its maximum speed.
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 Engine powerThe electrical voltage of the battery, where the left value represents the nominal value for normal operation and the right value indicates the maximum value.
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 ClimbHandles slopes and affects the effort when driving up or down.
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 SuspensionsMechanism that absorbs shocks for a smoother driving experience, can be located both front and rear.
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 Driving ModeThe setting that controls its operation, where the user can choose between different speed levels for increased flexibility and customization while driving.
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| Battery | |
 RangeRange varies depending on road surface, user weight, wind, slope, driving mode and temperature
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 CapacityThe nominal electrical voltage of the battery, which indicates its optimal operating level for performance and
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 ChargeThe time it takes to charge the battery from empty to full capacity, which affects the user's wait time between uses
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 RemovableAbility to easily remove the battery for charging and convenience. Also eliminates the risk of theft of the entire vehicle when the battery is locked away separately
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 Dual charging socketsA feature that allows the use of two charging cables simultaneously, which shortens charging time and provides flexibility when using different charging stations
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| Wheel | |
 TiresAir-filled tires provide comfort and grip but can puncture. Solid tires are puncture-proof and durable. Honeycomb and semi-solid tires combine puncture-proofness with comfort and grip. Off-road tires are suitable for rough terrain but can affect speed
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 SizeSpecifies the physical dimensions of tires, which affect both speed and stability while driving, with common sizes such as 8.5 inches and 10 inches for different uses
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 Free from puncturesTires designed to resist punctures and eliminate the risk of sudden stops, increasing reliability and minimizing the need for repairs
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| Safety | |
 BrakesThe system used to control speed, which is crucial for safety and allows the user to regulate the speed
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 IP classA standardized code representing sealing against water and dust. A high IP rating indicates an increased level of protection against external influences, which is important for extending the life of the device and ensuring reliable performance
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 LampsBuilt-in lighting components that provide illumination for increased visibility and safety while driving, especially in low light conditions or night driving
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 Turn signalsIntegrated light signals that provide increased visibility and road safety by indicating direction during turns and increasing awareness among other road users
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 Electric hornA sound device that uses electrical current to produce an audible sound signal. The purpose of the horn is to increase safety and alertness for the driver in traffic
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 NFC lockA feature that enables wireless and secure communication through NFC, which is used to lock with a simple touch with a key card
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 KeyA key component used to activate or deactivate its ignition system or lock the battery, increasing security and preventing unauthorized use of the device
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| Size | |
 DimensionsSpecifies the physical dimensions, including length, width, and height, which are crucial for assessing size and suitability for the user, as well as for storage and transportation
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 WeightRepresents the total weight, which is important for manageability, portability, and user convenience during movement and storage
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 Maximum weightThe highest recommended load limit suggested by the manufacturer for safe and optimal use, which is important for performance and durability during use
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| Comfort | |
 AppAn available software that is compatible with the e-scooter/e-bike and provides the user with additional features, such as navigation, speed control or battery monitoring via a smartphone application for an enhanced user experience
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 SaddleAn adjustable seating surface that offers personalized comfort and allows for customization for a comfortable driving experience
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 Adjustable handlebarA feature that allows the user to adjust the height of the handlebar to achieve a personalized and comfortable riding position
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 Cruise controlA built-in feature that allows the user to maintain a constant speed without continuously accelerating, which increases comfort and provides relaxed driving on longer distances
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 HookA device for securely attaching or hanging lighter objects, increasing its usefulness in transporting smaller luggage or accessories
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 USB socketThe ability to charge and connect external devices such as smartphones or tablets through USB ports
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 FoldableFoldable means that the electric vehicle can be folded, which makes it easier to transport, store or place in the car.
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| Document | |
 ManualInformation or materials provided to explain, describe, or support a product, process, or system. This may include user manuals, instruction manuals, technical specifications, and safety information.
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| Included in the package | |
 ArticlesSee what comes with your product here. The contents of the package are listed to ensure you know exactly what you are getting with your order.
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Product description
Product description
Discover freedom with the HX X11 electric scooter.
Welcome to a new era of urban adventures with the X11 electric scooter. This state-of-the-art electric scooter has everything you need to combine practical commuting with pure joy. Whether you're looking for an efficient way to get to work, explore the city, or just enjoy a fun ride, the HX X11 is ready to deliver.
Battery with swap function.
Tired of having to carry the whole scooter home to charge the battery? With the HX X11, you avoid that entirely! Thanks to the revolutionary swap function, you can easily remove the battery, charge it at home, and there's no limit to how long you can ride with extra batteries. Leave the scooter in the garage or bike room and take the battery home to charge.
Sleek and functional design.
The X11 isn't just an electric scooter, it's an expression of your lifestyle. The modern, elegant design blends smoothly into the urban environment while turning heads with its unique character. The compact, foldable construction makes it easy to take with you, whether you're heading to the office or planning to explore new places.
Powerful performance.
With a powerful 450W brushless motor, the HX X11 gives you the power to tackle all types of terrain. It can reach a top speed of up to 35 km/h, letting you move quickly through the city streets. With advanced battery technology, you have a range of up to 50 km per charge, perfect for your daily commute.
Light and durable construction.
The HX X11 is built with a high-quality aluminum frame that not only makes it easy to handle but also durable and robust. Weighing just 19 kg, it's easy to fold up and take with you on the subway or up the stairs.
Safety in focus.
Safety is a top priority when it comes to electric scooters, and the X11 doesn't push it aside. It's equipped with a reliable disc brake on the rear wheel and an electric brake on the front wheel, giving you effective braking power and control. It also features LED lighting front and rear for increased visibility, even during nighttime adventures.
Easy to use.
The X11 has an intuitive LCD display that gives you easy access to important information such as speed, battery level, and distance traveled. The simple controls make it easy to adjust your speed and use the brakes for a safe and controlled ride.
Spare Parts.
If you need spare parts that aren't in our range, don't hesitate to contact us. We offer the option to special-order the specific spare part you're looking for and provide you with a cost estimate. Our customer service is always ready to help you find the right solution for your needs and ensure that your product continues to function optimally. We strive to offer the best service for our customers and make sure you get the support you need.
Delivery
Delivery
Shipping terms
Free shipping: Applies to orders over €69.90 across the EU.
Shipping cost: For orders under €69.90, a shipping fee of €6.95 applies.
Delivery times
- All products: Delivery time is 5–10 working days.
- Special orders: For special orders placed via email, such as spare parts, delivery can take up to 20 working days.
Home delivery or pickup point
For larger products such as electric scooters and electric bikes, we always offer home delivery straight to your door, completely free of charge. It is the customer's responsibility to be available at the specified address during the delivery window – the carrier will usually contact you in advance to arrange a time.
If you would prefer to collect your parcel at a pickup point, please contact the carrier directly to arrange this.
For standard shipments, if the parcel does not fit in your letterbox, you will receive a notification about collection or a new delivery attempt.
Guarantee
Guarantee
You have a 14-day right of withdrawal from the date you receive the goods. Read more about warranty and consumer rights.
Payment
Payment
Card payment
We accept card payments with Visa, Mastercard and American Express.
Klarna
With Klarna you can choose between Pay now, Pay later and Financing. Flexible and secure.
Apple Pay & Google Pay
You can also pay quickly and easily with Apple Pay or Google Pay.
PayPal
With PayPal you can pay without revealing your payment details and flexibly choose how you want to pay.
Customer support
Customer support
We are happy to help you with any questions or concerns and we always respond within 24 hours. Visit our Help Center to find answers to the most common questions or to contact us directly.
Return
Return
You have a full right of withdrawal for 14 days after you receive the goods. Read more about how to proceed in our Returns & refund policy.
Laws & rules
Laws & rules
Electric scooters (e-scooters)
Rules for e-scooters are not fully harmonised across the EU – each member state sets its own requirements. In most EU countries, e-scooters are limited to a top speed of 20–25 km/h for use on public roads, and some countries also require type approval, insurance or a minimum age. Models that exceed the national limits – for example with higher top speeds or stronger motors – may generally only be used on private property. Always check the current rules with the national transport authority in your country before riding on public roads.
Electric bikes (pedelecs)
Across the EU, an electric bike is treated as a regular bicycle if the motor has a maximum continuous rated power of 250 W, only assists while you pedal, and cuts out at 25 km/h (EU Regulation 168/2013 and EN 15194). Such pedelecs require no registration, licence or insurance. The motor may temporarily deliver a higher peak output, as long as the continuous rated power does not exceed 250 W.
Faster or more powerful models (such as speed pedelecs with assistance up to 45 km/h) are classified as mopeds (category L1e-B) and are subject to type approval, registration, insurance, helmet and licence requirements that vary by country. Models that do not meet these requirements may only be used on private property.
We strongly recommend wearing a helmet, even where it is not mandatory.
Official information:
