Terms & Policies

Contact

At Wheelyshop, we always strive to provide fast and professional service. You can reach us through the following channels:

Customer service page: wheelyshop.com/pages/customer-service – log in with the email address you used for your order to follow your order, make a return, report a fault and see your cases. Without logging in, you can reach us via Write to us on the same page.

Email: info@wheelyshop.com – we respond within 24 hours, every day of the year

Live chat: available directly on our website during opening hours

Our live chat is available every day of the week from 09:00 to 18:00.

Please note that we do not currently offer telephone support for customer service enquiries.

Customer service

Questions about the terms?

We reply within 24 hours, every day of the year.

Write to us