Duotts X20

Duotts X20 – powerful electric bike with dual batteries and up to 150 km range.

Duotts X20 is a versatile and powerful electric bike that combines long range, high comfort and practical load capacity. With an efficient 500W motor, dual 48V batteries and a range of up to 150 km, this electric bike is built for both daily commuting and longer rides. The robust aluminium frame, the wide 20-inch tyres and the advanced suspension provide a stable and comfortable ride. Thanks to the large rear luggage rack, hydraulic disc brakes and smart app connectivity, Duotts X20 also suits you if you are looking for a practical electric bike for transport, deliveries and everyday errands.

Efficient 500W motor with powerful torque.

Duotts X20 is driven by a 500W electric motor that delivers smooth power and responsive acceleration. With a torque of 65 Nm, the electric bike offers good pulling power for both city riding and more hilly routes. The motor is designed to handle gradients of up to 30 degrees under optimal conditions. According to the manufacturer's specifications, Duotts X20 has a default assist speed of 25 km/h, while the speed can reach approximately 45 km/h with the unlocked setting. The powerful electric drive makes the model particularly interesting if you need extra motor support on longer trips or when carrying cargo.

Dual batteries with up to 150 km range.

One of the greatest advantages of Duotts X20 is the advanced dual battery system. The electric bike is equipped with two 48V lithium batteries of 31.5Ah and 18Ah respectively, giving a combined capacity of 49.5Ah or 2376Wh. With pedal assist, the model offers a range of approximately 120–150 km, while pure electric drive can provide up to approximately 100 km under favourable conditions. The generous battery capacity makes this long-range electric bike a practical option for longer rides and regular use. The actual range is affected by rider weight, speed, temperature, surface and riding mode.

Convenient charging with two separate batteries.

Duotts X20 has a practical battery system that allows the two batteries to be charged separately. The larger 31.5Ah battery is complemented by an extra 18Ah battery, which provides greater flexibility on longer rides. The batteries are removable and can be handled separately when charging. According to the specification sheet, two chargers with different charging capacity are used, and the stated charging time is approximately 6–7 hours. The system also has protection functions against, among other things, overheating and short circuits. An integrated battery lock with a code function helps protect the battery system when parked and stored.

Comfortable front and rear suspension.

Duotts X20 is equipped with an advanced suspension system that makes riding more comfortable on uneven surfaces. At the front there is a suspension fork with 80 mm of travel, while the rear has dual coil shock absorbers that help absorb vibrations and bumps. Together with the wide 20 × 3.0 inch pneumatic tyres, you get a stable and pleasant ride on asphalt, cycle paths and light gravel surfaces. The wide tyres also provide a larger contact patch with the ground and contribute to better grip. The combination makes Duotts X20 a comfortable electric bike for both shorter and longer trips.

Hydraulic disc brakes for reliable braking control.

With hydraulic disc brakes at both the front and rear, Duotts X20 offers effective and controlled braking power. The brake system uses 180 mm brake discs that provide good braking response even when the bike is carrying extra cargo. Hydraulic brakes require relatively little hand force and contribute to a smooth braking feel in varying riding conditions. Together with the wide tyres and the suspension, you get better conditions to control the bike when braking. The system is particularly valuable if you use your electric bike regularly and prioritise stability and control.

Large luggage rack for transport and deliveries.

Duotts X20 differs from many traditional electric bikes with its large rear luggage rack. With dimensions of approximately 570 × 460 × 111 mm, the load area offers plenty of space for, for example, grocery bags, bags and smaller parcels. The design makes the model interesting for both everyday errands and transport tasks where extra storage space is needed. The sturdy aluminium frame contributes to a robust whole, while the low frame design makes it easier to step on and off the bike. The maximum load of the electric bike is stated as 150 kg, including rider and cargo. The load must always be distributed safely and adapted to the permitted load of the luggage rack.

Three riding modes and adjustable pedal assist.

Duotts X20 offers three usage modes that make it possible to adapt riding to your needs. You can ride the bike with ordinary pedalling, pedal assist or electric drive via the throttle. The pedal assist has six setting levels, from level 0 to 5, where you can adjust the amount of motor assistance. The model uses a speed sensor that detects pedalling and controls the motor assistance. The mechanical drivetrain has a fixed gear ratio, which makes it easy to use without traditional gear changes. The combination of several riding modes makes this electric bike flexible for different riding styles and distances.

Smart LCD display with app connectivity.

With Duotts X20 you get a modern electric bike with digital technology that makes riding easier to follow. The clear TW35 LCD display shows important information such as speed, battery level, distance and assist level. Thanks to Bluetooth and app connectivity, you can also connect the bike to a compatible mobile app for additional information and settings. The model also has NFC technology for convenient electronic access. The combination of digital display and smart features makes it easy to keep track of the bike's status and customise the riding experience.

LED lighting and well-thought-out equipment.

Duotts X20 is equipped with LED lighting at both the front and rear for improved visibility in darker conditions. The rear light also has a brake light function that helps alert road users behind when braking. Indicators provide an additional way to signal when changing direction. The electric bike also has an IPX4 rating, which means it is protected against water splashes from different directions. The construction is therefore adapted for some exposure to moisture, but should not be exposed to pressure washing or immersion in water.

Robust aluminium frame with comfortable seating position.

Duotts X20 has a sturdy aluminium frame and well-thought-out geometry for comfortable seated riding. With dimensions of 1930 × 730 × 1150 mm and a net weight of 56.3 kg, the model is built for stability and functionality. The recommended rider height is approximately 165–200 cm, which makes it possible for many users to find a suitable riding position. The wide saddle, the upright handlebar and the low frame provide a relaxed position while riding. The electric bike also comes with practical accessories such as luggage rack, mudguard, pedals, headlight, air pump and tool kit.

Important to know about speed and use.

Duotts X20 has a stated motor power of 500W and the possibility of higher speed than Swedish rules allow for a standard electric bike. To be classified as a bicycle in Sweden, the electric assistance normally may not exceed 250W continuous rated power and must cut off at 25 km/h. Duotts X20 therefore does not meet the requirements for a standard electric bike with the stated motor power. Use in public traffic requires that the vehicle meets the requirements of a permitted vehicle class. Always check registration, approval and applicable traffic rules before use.

Choose Duotts X20 for long range and practical riding enjoyment.

Duotts X20 combines a powerful 500W motor, dual batteries with a total capacity of 49.5Ah and up to 150 km range in a versatile design. With hydraulic disc brakes, front and rear suspension, wide 20-inch tyres and a large luggage rack, the model offers a well-thought-out combination of comfort and functionality. The smart app connectivity and the different riding modes make the experience even more flexible. Order your Duotts X20 from Wheelyshop today and discover a powerful electric bike for longer trips and practical transport where use is permitted.

Spare parts.

If you need spare parts that are not in our range, do not hesitate to contact us. We offer the possibility to special-order the specific spare part you are looking for and give you a quote. Our customer service is always ready to help you find the right solution for your needs and ensure that your product continues to work optimally. We strive to offer the best service to our customers and make sure you get the support you need.

Shipping terms

• Free shipping: applies to orders from €69.90 across the EU.
• Shipping cost: for orders under €69.90, a shipping fee of €6.95 applies.

Delivery times

• All products: delivery time is 5–10 working days.
• Special orders: for special orders placed by email, such as spare parts, delivery can take up to 20 working days.

Home delivery or pickup point

• Electric scooters and e-bikes: always delivered to your door, free of charge.
• On delivery day: you are responsible for being available at the given address – the carrier will usually contact you in advance to arrange a time.
• Pickup point instead: contact the carrier directly to change the delivery method.
• Smaller parcels: if the parcel does not fit in your letterbox, you will receive a notification about collection or a new delivery attempt.

Warranty period

• 2-year warranty: applies to all products – electric vehicles, accessories and spare parts – in addition to your statutory rights.
• No exceptions: no shorter warranty periods for individual components.

What the warranty covers

• Manufacturing and material defects: on electric vehicles this includes the battery, motor, controller, display and the supplied charger.
• Approved claims: we send spare parts, arrange a repair or replace the product – and we pay for parts, labour and shipping.

What to do if something is wrong

• Register the claim with us first: via the customer service page (log in with the same email address you used for your order and choose Something is wrong) – always before going to a local workshop.
• Attach photos and video: this speeds up the assessment.
• Keep the box: the original box is needed if the product has to be sent in.
• Terms: read the full warranty terms.

MobilePay

Pay with the MobilePay app on your phone.

Card payment

Visa, Mastercard and American Express.

Klarna

Pay with Klarna – the options available for your country are shown at checkout.

Satispay

Pay with the Satispay app: choose Satispay at checkout and confirm the payment on your phone.

Apple Pay & Google Pay

Quick and easy at checkout.

PayPal

Pay without revealing your payment details and choose how you want to pay.

• Response time: we reply within 24 hours, every day of the year.
• Contact us: on the customer service page – log in if your question is about an order, or choose Write to us if you have a question before buying. You will also find answers to common questions there.

• 14-day right of withdrawal: counted from the day you receive the goods.
• Electric vehicles: an electric vehicle that has been used or ridden – no matter how short the distance – is not taken back. Check the vehicle without riding it.
• Keep the original box: the product is always sent in its original box – we do not send out new boxes.
• Photos and video: only needed if the product is damaged or incorrect – the form will then ask you for them.
• How it works: read our return and refund policy.

EU-wide rules

• Electric bikes: under Regulation (EU) 168/2013 a pedal-assisted bike with a motor of max 250 W that cuts out at 25 km/h is a bicycle in every EU country – no registration, licence or insurance. Anything more powerful or faster is a moped (L1e) with type approval, registration, licence, insurance and helmet requirements.
• Electric scooters: e-scooters are excluded from the EU regulation, so each country sets its own rules on speed, power, minimum age, helmets, insurance and registration. In most countries the limit is 20–25 km/h.
• More powerful models: a scooter that exceeds your country’s limits may only be used on private or enclosed land.
• Sources: Regulation (EU) No 168/2013 and Your Europe – road rules and safety.

Electric scooter rules by country

Key facts per country, checked against the national authority in September 2026. Rules change often – always confirm the current rules with the linked authority before you buy and before you ride.

• Austria: e-scooters up to 600 W and 25 km/h follow bicycle rules; children under 12 only with supervision or a cycling licence; helmet mandatory under 16. Source: oesterreich.gv.at.
• Belgium: minimum age 16, max 25 km/h, bicycle rules, no passengers, never on the pavement; helmet mandatory from 1 September 2026 for scooters faster than 20 km/h. Source: belgium.be.
• Bulgaria: max 25 km/h; minimum age 14 on cycle lanes and 16 on streets limited to 50 km/h; helmet mandatory under 18; reflective vest at night. Source: State Agency Road Safety.
• Croatia: minimum age 14; helmet mandatory for all riders; cycle lanes where available; reflective vest in poor visibility. Source: Croatian Police.
• Cyprus: rules differ – check with the Road Transport Department before riding. Source: Road Transport Department.
• Czechia: an e-scooter counts as a bicycle if limited to 25 km/h and 250 W; helmet mandatory under 18; not on the pavement. Source: Czech Police.
• Denmark: minimum age 15, max 20 km/h, bicycle helmet mandatory, lights on at all times, bicycle rules apply. Source: Færdselsstyrelsen.
• Estonia: max 25 km/h and 1 kW; helmet mandatory under 16; riders aged 8–15 need supervision or a cycling licence; insurance required above 14 km/h or 25 kg. Source: Transpordiamet.
• Finland: light electric vehicle up to 25 km/h and 1 kW; minimum age 15; bicycle rules, not on the pavement; helmet recommended; motor insurance if over 25 kg. Source: Traficom.
• France: minimum age 14, limited to 25 km/h, liability insurance mandatory, cycle lanes, never on the pavement; helmet mandatory in Paris and several départements. Source: Service-Public.
• Germany: only e-scooters with a type approval (ABE) and insurance sticker; 6–20 km/h, max 500 W, minimum age 14, cycle paths or road, no helmet obligation. Source: eKFV.
• Greece: light personal electric vehicles limited to 25 km/h are treated as bicycles; minimum age 15; cycle lanes where they exist. Source: Ministry of Infrastructure and Transport leaflet.
• Hungary: rules are being revised – check with the Hungarian Police before riding. Source: Hungarian Police.
• Ireland: legal on public roads since May 2024 if max 400 W, 20 km/h and 25 kg; minimum age 16; no licence, tax or insurance; not on footpaths. Source: gov.ie.
• Italy: minimum age 14, helmet mandatory for all, max 20 km/h (6 km/h in pedestrian areas); identification plate since 16 May 2026 and liability insurance since 16 July 2026. Source: ACI.
• Latvia: minimum age 14 with a cycling or driving licence, max 25 km/h, registration with CSDD, one rider; helmet mandatory for ages 14–17. Source: CSDD.
• Lithuania: max 25 km/h and 1 kW; minimum age 16 (14 with a certificate); helmet mandatory under 18. Source: Lithuanian Transport Safety Administration.
• Luxembourg: max 25 km/h; not allowed under 10, ages 10–13 only on pavements and cycle paths; no registration; helmet recommended. Source: Police Grand-Ducale.
• Malta: e-kickscooters (max 20 km/h) must be inspected, registered and licensed with Transport Malta before use. Source: Transport Malta.
• Netherlands: only RDW-approved e-steps may be used on public roads – most models are not approved; minimum age 16, max 25 km/h, liability insurance and number plate required, no helmet obligation. Source: Rijksoverheid.
• Poland: max 20 km/h; minimum age 13 (bicycle card required under 18); helmet mandatory under 16 since 3 June 2026; no passengers. Source: gov.pl.
• Portugal: e-scooters up to 0.25 kW and 25 km/h are treated as bicycles; helmet mandatory; faster or more powerful models are not allowed on public roads. Source: Diário da República.
• Romania: minimum age 14; helmet mandatory under 16 on the road; cycle lanes or roads limited to 50 km/h; not on the pavement; no passengers. Source: Romanian Police.
• Slovakia: max 25 km/h; riders over 15 may use the road, younger riders only cycle paths and residential zones; helmet voluntary. Source: BECEP.
• Slovenia: light motor vehicle limited to 25 km/h; minimum age 15 since February 2026; helmet mandatory under 18. Source: Slovenian Traffic Safety Agency.
• Spain: max 25 km/h; from 1 October 2026 minimum age 15 and homologated helmet mandatory; registration with the DGT and liability insurance mandatory since 2026; never on pavements or interurban roads. Source: DGT.
• Sweden: an e-scooter counts as a bicycle if limited to 20 km/h and 250 W; helmet mandatory under 15; cycle paths, never on the pavement. Source: Transportstyrelsen.

Disclaimer

• Your responsibility: the summary above is for guidance only and is not legal advice. Laws and local by-laws change, and it is the rider’s responsibility to check what applies where the vehicle will be used – before purchase and before riding.